Shipping policy

We are committed to delivering your favorite premium honey products safely, efficiently, and transparently. Below you’ll find everything you need to know about our shipping process.

Order Processing Times

All orders are processed within 1–3 business days after they are placed. Please note that we do not process orders on weekends or U.S. public holidays. Orders received after 5:00 PM (EST) will be processed the next business day.

Shipping Regions

We currently ship only within the United States. At this time, we do not offer international shipping or local pickup options.

Shipping Options & Costs

We offer reliable shipping through trusted carriers. Shipping costs are calculated at checkout based on your order size and delivery location.

• Standard Shipping (3–7 business days): $5.95

• Free Shipping: Available for orders over $75 within the U.S.

Please note that delivery times are estimates and may vary due to carrier delays or unforeseen circumstances.

Returns, Changes & Cancellations

If you need to return or exchange a product, please refer to our Refund Policy for full details. Orders cannot be modified once placed, but you may cancel within 24 hours of purchase by contacting our support team.

Service Interruptions

Occasionally, shipping may be delayed due to factors outside our control, such as weather, carrier issues, or high-demand periods. We will always provide updates if your shipment experiences delays.

Order Tracking

Once your order has shipped, you will receive a confirmation email with tracking information. You can monitor your shipment and estimated delivery through the carrier’s website. For any questions about lost or delayed packages, please contact our customer support team at info@felmoria.com